Dott Reviews

Dott has an overall rating of 2.5 based on 23 reviews. Customer feedback on Dott is mixed.

2.5/5.0

23 reviews

5 Stars

3

4 Stars

1

3 Stars

9

2 Stars

1

1 Star

9

All Dott Reviews (23)
Alice_petitt81
May 25, 2026
"Everything was upfront"
The thing I appreciated most was that there weren’t any surprise fees. Like, I kept waiting for some random extra charge to pop up because that happens so often, but nope, everything was exactly as expected
John.price
May 04, 2026
"Convenient idea, frustrating when it doesn’t work"
I wanted to like this because grabbing a scooter quickly should be super convenient, but my experience was frustrating. I tried to unlock one twice and the app just kept spinning both times, yet I still got charged. Support eventually responded, but it was slow, and by then I’d already ended up walking. I can see how this would be useful when it works, but when you’re in a hurry, stuff like this is really annoying.
Theresa.stoltz
May 01, 2026
"I noticed a wrong charge and…"
I noticed a wrong charge and had that instant mini-panic moment, like oh no, here we go. But I reached out to support, they handled it way faster than I expected. My refund came back without some endless battle or nightmare hassle, so I’m genuinely relieved. Thanks for making it surprisingly painless.
Debra.young
April 25, 2026
"Helpful, but way too slow"
It did end up helping me, so I’ll give it that, but it took way longer than it should have. I felt like I wasted a bunch of energy waiting around and dealing with the delay when it could’ve been much smoother.
norman.Sebastian
April 23, 2026
"Good ride, annoying parking"
The ride itself was totally fine, honestly. It’s not even about that, the frustrating part was trying to park at the end. The app kept telling me I wasn’t in the right zone, even though I was literally next to other Dott scooters. It took a few tries and a few extra minutes before it finally accepted it. Not the worst experience, but it definitely makes a quick trip feel more stressful than it needs to be.
Leona-vanhampler
April 15, 2026
"I really wanted to like this…"
I really wanted to like this app, but it’s been frustrating. Almost every time I open it, there are either no scooters nearby, or the ones that show up on the map just aren’t actually there. I’ve walked 10 minutes out of my way twice now for no reason, which is really annoying. It’s kind of hard to see the point if I can’t reliably find a ride when I need one.
Pearl-nevill
April 04, 2026
"I tried using Dott for a quick..."
I tried using Dott for a quick ride, and to be fair, everything looked fine at first. The app showed the scooter had enough battery, so I figured it would easily get me where I needed to go.

But after just a few minutes, the battery started dropping really fast. I ended up having to stop way before my destination, which was frustrating.

It’s annoying paying for a ride and then not being able to trust that the scooter will actually last. I probably wouldn’t use it again unless they sort this out
michael1983
March 05, 2026
"A bit frustrating, but still usable"
I wanted to like the app right away, parts of it are fine. But then the map takes forever to load and I go from patient to annoyed quickly. The buttons also confuse me sometimes, like I think I know what to tap and then suddenly I’m second-guessing everything. It’s not a terrible experience, just kind of frustrating when you’re trying to get something done fast.
hello_jeanna738
March 04, 2026
"I gave Dott a few tries..."
I gave Dott a few tries, but the speed control really got on my nerves. The scooter would randomly slow down on perfectly normal streets, then out of nowhere let me speed up again. It made the whole ride feel shaky and kind of unsafe, especially when there were cars or bikes behind me. I get that speed limits are needed, but this feels more like something they haven’t properly sorted out rather than a smooth safety feature. After my last ride, I just deleted the app...
David_gibson84
February 24, 2026
"I had to verify my account before I…"
I had to verify my account before I could even use the app, and it felt slower than it needed to be. What annoyed me more was having to deal with verification more than once, without much explanation or updates while I was waiting. Once I finally got through that, the app worked fine, so it’s not terrible. I just wish the whole setup process was smoother and didn’t make me keep proving it was me.
richard-Quinn
February 23, 2026
"Decent subscription, but could be smoother"
I do like that Dott offers subscription options, and getting started is straightforward. But when it comes to changing or canceling it, why does it have to feel less clear than it should? It’s not a bad setup overall, but if you need a bit of flexibility, it can get kind of annoying.
JohnDenson_48
February 05, 2026
"Got Me There, But the Scooter Needed Some Care"
The ride worked fine overall, but the scooter itself looked beat up. The brakes felt a little loose, and the handlebar was sticky, which was not great. It still got me where I needed to go, but I wish the scooters were checked and cleaned more often.
Carlos.maditz
February 05, 2026
"Pretty decent, but the GPS can be really annoying"
I’ve used Dott a few times and overall it’s been okay, but the GPS can be off sometimes and shows me in the wrong spot. It makes parking or unlocking the scooter a bit annoying, especially when you’re just trying to get going. It’s not terrible at all, but that issue definitely needs to be fixed
rachelbrown3537
January 29, 2026
"A Bit Too Stiff for Me"
I wanted to like this scooter, but it felt stiff when I rode it. After a little while, my back started to feel sore, which wasn’t a great sign. Reading between the lines, I think it might be fine for short rides or smoother surfaces, but it just wasn’t comfortable enough for me.
hello_john752
January 27, 2026
"Not much help after my ride issue"
I reported an incident after my ride and honestly , the support was really disappointing . It took a while to hear back , and when they did respond , it didn’t feel like they actually cared or did much to help . I pretty much felt ignored the whole time
RandyBelland_14
January 25, 2026
"Good enough for quick trips"
I’ve used these scooters a few times for short rides and they’ve mostly been fine. I mainly remember them being easy to grab and get around on, though I somehow always forget how the pricing works until I see the final charge. Not bad overall, just a little confusing sometimes.
latonya.Conn
January 19, 2026
"The promo code did end up working, but..."
The promo code did end up working, but it took me a couple tries. The app was a little slow to update at first, so I wasn’t sure if it went through, but after a bit it showed up fine.
stephanie1983
January 14, 2026
"Account suspended with barely any explanation"
My account got suspended out of nowhere, and the reason they gave was really vague. I reached out to support asking what rule I supposedly broke, but all I got back were generic copy-paste responses that didn’t actually explain anything.

A friend had recommended ridedott to me, so I was disappointed by how this was handled. If they can just block your account without giving a proper reason, it’s hard to trust using it again, especially when you’re relying on it to get around...
Virginia-washam
January 11, 2026
"Charged again after the ride was over"
I took a quick Dott ride the other day, nothing unusual, just a short trip across town. After I ended the ride, I checked my account and noticed I’d been charged twice. I figured it would be an easy fix, so I contacted support, but all I got back were generic copy-paste replies that didn’t really address the issue. I’m still waiting on the refund, this experience has put me off using Dott again.
bernice_Sanchez79
January 07, 2026
"I tried Dott that one time and..."
I tried Dott that one time and yeah, I just didn’t feel good about it. The scooter felt kind of wobbly, and the brakes didn’t make me feel like I could fully trust it. The app was fine I guess, but I was mostly just thinking about not falling the whole time. Maybe it was just that scooter or whatever, but I don’t think I’d use it again.

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